Terms of Service

Last updated: 24 July 2026

These terms apply to web design, development and related services provided by Eugene Vincent, doing business as Aria Websites ("I", "me"), to a customer ("you"). Where you have signed a separate written project agreement with me, that agreement takes precedence over these terms if the two ever conflict.

Services

I provide website design and development, AI assistant chat setup, enquiry and booking forms, and ongoing hosting and maintenance. The exact scope of your project is whatever is set out in your written quote or project agreement. Anything outside that scope is quoted separately and agreed in writing before it is started.

Fees and payment

• Prices are quoted in US dollars and are shown on the pricing section of this site or in your written quote.
• The build fee is normally split between a deposit at the start and the balance at launch. The monthly care plan is billed monthly in advance.
• If a monthly payment is more than 14 days late, I may pause hosting and any AI assistant after giving you written notice, and will restore service once payment is received.
• Monthly fees may be reviewed once per year with 30 days' written notice.

What I need from you

Delivery depends on receiving your content and feedback: text, photos, menus or service details, access to your domain, and a round of review and sign-off. Delays in providing these move the delivery date. You confirm that you own, or have permission to use, everything you give me to publish, including photographs.

Ownership

• Your domain name remains registered in your name and under your control at all times. I will never hold or transfer it into my own name.
• Your content, including text, photos, logo and business information, remains yours.
• The website code I write is licensed to you for use on your own site, for as long as you want it, including after you cancel. I may reuse the underlying templates and tools on other projects.

AI assistant

Where your site includes an AI concierge, it answers using only the information you provide, and is instructed never to invent facts. You are responsible for the accuracy of that information, including any ingredient or allergen details, and for telling me when it changes. The assistant is a helpful tool, not a guarantee: it directs anyone asking a safety-critical question, such as an allergy question, to contact your staff directly. I am not liable for losses arising from an answer it gives, except in cases of gross negligence or wilful misconduct.

Cancellation

Either side may cancel the monthly plan with 30 days' written notice. See the Refund and Cancellation Policy for full details on refunds, deposits and how to cancel.

Limitation of liability

My total liability under these terms is limited to the amount you paid me in the three months before the claim. Neither of us is liable to the other for indirect or consequential losses. Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of the State of Illinois, United States.

Contact

Questions about these terms: hello@aria-websites.org.